Frequently Asked Questions


Can non-hotel guests access the pool?

At this time, only hotel guests can access the pool.


What is the situation at the pool?

• Pool access is from 8 AM – 10 PM.
• Pool bar hours are based on the season
• No outside food or beverage
• No glass
• No personal music/bluetooth speakers
• No smoking or vaping


What is the Amenity Fee (amount & inclusions)?

$42 plus tax Nightly Amenity Fee, which includes WiFi, self-parking, pool access, fitness center, weekend yoga, bike rentals, in-room coffee/tea, and local/domestic calls.


What is the parking situation (self or valet, is there an extra charge)?

Self-parking only. One car is included in the Amenity Fee, additional cars are subject to a $15 nightly fee.


Do you allow dogs?

You are welcome to bring your pets to stay with you. We kindly ask you to inform the Front Desk ahead of your arrival if you plan to do so. A $50 fee and a signed waiver are required. Additional fees may apply if deep cleaning is necessary.

Please note that pets are not to be left unattended in guest rooms. No animals or pets are permitted at the pool, in restaurants, or in bar spaces at the hotel except for trained service animals. Our front desk team is here for you with neighborhood recommendations for pet-friendly walks, parks, bars, and restaurants.


Is there a shuttle service available (airport & local)?

No shuttle on the property. We would recommend using Uber, Lyft, or Taxi.


What are the check-in/out times? Can I get an early check-in and a late check-out?

Check-in is at 4 PM while check-out is at 12 PM. Early check-ins and late check-outs are given based on availability for an additional fee.


What are the restaurant’s hours of operation?

Daily from 7AM to 10PM


Which languages are spoken by the staff at Saguaro Palm Springs?

English and Spanish


What food & drink options are available at Saguaro Palm Springs?

Please see the most up-to-date offerings on our web page


Which popular attractions are close to Saguaro Palm Springs?

Palm Springs Aerial Tramway, Downtown Palm Springs, Cabazon Outlets, Cabazon Dinosaurs, Living Desert Zoo


Are there any historical sites close to Saguaro Palm Springs?

Yes, there are many Native American Sites, including Tahquitz Canyon Falls


What room amenities are available?

HDTV, in-room safe, mini-fridge, organic bath products, and linens


Are there opportunities to exercise?

Yes, we have a 24-hour gym, weekend yoga, and cruiser bicycles available to rent for free


Are there business services offered?

Printing is available at the front desk


Are extra beds or rollaway beds available?

Yes: One rollaway bed is available at $25 per night upon request.