COVID -19 Updates

We are open for business, and our priority is the health and safety of everyone visiting. We’ve developed new safety measures and elevated sanitation protocols to ensure a clean, safe, and comfortable experience for all. We look forward to welcoming back our old friends and introducing new guests to our growing community that you all make possible.

HEALTH & SAFETY FIRST…

We are following the guidance of health authorities, government requirements and have updated our best practices. We ask that all guests review and comply with state guidelines, which can be found at covid19.ca.gov. Have questions? Please reach out:  reservations.palmsprings@thesaguaro.com or 760.323.1711.

 

SAFETY & WELLBEING

  • For all guests, regardless of vaccination status, face masks are required in indoor settings.
  • In compliance with Riverside County guidelines, all patrons dining indoors must have proof of COVID vaccination or negative test result within 72 hours.
  • Hand sanitizer stations will be available throughout property.
  • Public Area Attendants will be frequently sanitizing all surface areas with EPA approved disinfectants with an increased focus on high-touch areas.
  • All employees and restaurant staff will be equipped with masks and trained on new procedures and take all reasonable precautions to ensure a safe environment for you.

 

GUEST ROOMS 

  • Daily housekeeping service provided upon request by 10am each day. If you request housekeeping service, cleaning will be scheduled while you are out of your room.
  • Minibars will only be restocked upon departure or request.
  • In-room information and menus will be available by QR code that can be scanned on mobile devices to access information digitally.

 

FOOD & BEVERAGE

  • For all guests, regardless of vaccination status, face masks are required in indoor settings.
  • In compliance with Riverside County guidelines, all patrons dining indoors must have proof of COVID vaccination or negative test result within 72 hours.
  • All front and back of house staff are required to wear face masks.
  • Menus will be available digitally through a QR code.
  • Contactless payment options are available.
  • Room Service will be delivered in disposable containers and left outside the guest room doors for contactless delivery.  

 

AMENITIES & SERVICES

  • The fitness center is open and weekly yoga is offered Saturday and Sunday from 9-10am.
  • Self-parking is available for all guests.
  • The pool is open for hotel guest use only.
  • The spa is open for hotel and outside guests.

 

MEETINGS & SPECIAL EVENTS

  • We’re here for you and our priority is your health and safety. We look forward to welcoming back your groups, meetings, weddings and everything in between.  

 

THANK YOU FOR DISTANCING…

  • We are in this together and plan to maintain an atmosphere of mutual respect. With this we ask everyone on property to follow social distancing rules by keeping at least six feet between each other or groups while on property.

 

COVID-19 WARNING

We have taken enhanced health and safety measures for our guests and employees. You must follow all posted instructions while visiting our hotels and restaurants.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, certain populations may be particularly vulnerable and high risk for contracting the virus that causes COVID-19.

By visiting our hotel and restaurants, you voluntarily assume all risks related to exposure to COVID-19.

 

We are closely following all government-mandated safety measures on the services and amenities we can offer. Please check back for the most up to date information or contact us with any questions at reservations.palmsprings@thesaguaro.com or 760.323.1711.

 

TRAVEL PLANS & POLICIES

 

EXISTING RESERVATIONS

If you have questions, please email them to the hotel’s reservations department.

Changes are subject to availability and rate differences. You can modify your existing reservations here or by contacting the hotel’s reservations department.

 

NEW RESERVATIONS

We encourage guests to call or book online to receive our best available rates and offers. 

 

All of us here at the Saguaro Palm Springs send you our best wishes for your health and safety.  We appreciate your loyalty, and look forward to taking care of you soon.